Privacy Policy
Last Updated: October 2025
This Privacy Policy applies to all products and services operated by Navarone Transport Pty Ltd (ABN 67 537 712 783) and its related entities.
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This policy explains how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What Information We Collect
We collect personal information when you:
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Submit an enquiry or request a quote
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Contact us by phone or email
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Subscribe to our updates or newsletters
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Use our website forms or services
The personal details we may collect include:
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Name
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Email address
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Phone number
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Business name
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Delivery or pickup addresses
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Any information relevant to your transport request
We may also automatically collect data when you visit our website, including:
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Your device’s IP address
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Browser type and version
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The pages you visit and the time spent on them
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Referring website links and general site usage statistics
This information is used for internal analysis to help us improve our website and services. It is not used to personally identify you.
How We Use Your Information
The information we collect may be used to:
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Provide quotes and transport services
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Respond to your enquiries and improve customer service
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Improve our website and service offerings
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Process transactions and deliveries
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Send occasional updates or promotional materials (if you have opted in)
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Comply with legal and regulatory obligations
Your personal information will never be sold, rented, or traded to third parties. It will only be shared when necessary to deliver our services, such as with trusted partners who assist us in operating our business, and only under strict confidentiality agreements.
Security of Your Information
We take reasonable measures to protect your personal data from misuse, loss, or unauthorised access.
When you submit information through our website:
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Sensitive data is transmitted using Secure Socket Layer (SSL) encryption.
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Payment details (if applicable) are processed securely and are not stored on our servers after transactions are complete.
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Only authorised personnel have access to information necessary to perform their duties.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
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Recognise your browser
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Save your preferences for future visits
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Analyse website traffic and user behaviour
You can choose to disable cookies through your browser settings, but this may affect how our website functions.
Third-Party Services
We may use third-party tools such as Google Analytics and Meta (Facebook) advertising services to help us understand visitor behaviour and improve marketing performance. These tools may collect non-personal data such as:
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Browser information
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IP addresses
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On-site behaviour and interactions
You can learn how to control data collection or opt out of personalised ads by visiting:
Disclosure of Information
We will only disclose your personal information:
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To service providers directly involved in delivering our services (such as freight partners)
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When required by law
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To protect our legal rights, property, or safety
We do not disclose personal data to overseas recipients unless necessary for service delivery and only when adequate data protection standards are in place.
Your Consent
By using our website or engaging our services, you consent to the terms of this Privacy Policy and the collection and use of your information as described.
Access and Correction
You may request access to the personal information we hold about you or ask for corrections if you believe it is inaccurate. We will respond within a reasonable timeframe.
How to Make a Complaint
If you have any concerns about how we handle your personal information, you can contact us in writing. We will investigate your complaint and respond within 30 days.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www
Contact Us
If you have questions or concerns about our Privacy Policy, please contact us:
Navarone Transport Pty Ltd Email: info@